The Ombudsman is an independent officer of the Ontario Legislature who investigates complaints from the public about provincial government services. The Ombudsman’s authority to investigate complaints is set out in the Ombudsman Act, legislation that allows the Ombudsman to report on findings annually and through special reports which are made public.

In 2008, legislation passed allowing the Ombudsman to investigate closed municipal meetings. Since January 1, 2016, the Ombudsman can also investigate general complaints about municipalities. 

Links and Resources 

Ombudsman Correspondences on the Municipality of Casselman